Zion VR FAQs

What is Virtual Reality (VR)

Virtual reality is a cutting edge medium of gaming experience that gives viewers unprecedented immersion into an environment by wearing a head mounted display (HMD) and a pair of controllers. The headset tracks the viewer’s movements allowing the viewer to physically look and move around inside a virtual space.

What’s cool about Virtual Reality?

It’s incredibly realistic. Beyond gaming, Zion VR offers a new way to experience gaming and entertainment. Visitors will be wearing the headset to make them feel like they are immersed in the virtual reality world. The equipment will be high-tech that upon wearing the headset, you will be able to see, hear, and sense the virtual world they are in, dissociating from the actual world.

But the best part: Zion VR has the technology that support room-scale. Room-Scale gives the player freedom to walk around, dodge, dive, and duck in a large area.  No other Virtual Reality systems allow that freedom.

What is a station?

A station is a designated 8×10 feet play space that contain one headset. It can accommodate only one person at a time. We have nine stations, which means 9 people can play at the same time. Stations

What is Room-scale?

Zion VR has the technology that support room-scale. Room-Scale gives the player freedom to walk around, dodge, dive, and duck in a large area. The equipment will be high-tech that upon wearing the headset, you will be able to see, hear, and sense the virtual world they are in, dissociating from the actual world. No other Virtual Reality systems allow that freedom.

Where are we located?

We are located at 1140 Exposition Blvd., Suite 600, Sacramento, CA 95815.

In front of Arden Costco gas. Across from REI, and 3 doors down from Starbucks.

Our Hours

Mon 2:00 pm – 9:00 pm
Tue Party Package Only
Wed 2:00 pm – 9:00 pm
Thu Appointment Only
Fri 2:00 pm – 10:00 pm
Sat 11:00 am – 10:00 pm
Sun 11:00 am – 7:00 pm

Our Pricing

Prices are location on the prices page.

How do I book a time?

You can book a session by clicking here

How Much time do I get in-game?

You get exactly one hour experience per slot. You can book as many hours as you like. This means you have to arrive 10 min before your session.

How early should I show up before my scheduled time?

We ask that you arrive at least 10 minutes early to check-in and will go through a short safety briefing. The briefing will go through equipment rules and also how to operate Virtual Reality.

Our computer system will automatically control the start time and stop time. We have no control over the set time. The earlier you arrive, the more time to have for Virtual Reality.

Can I change my game experience during the session?

Yes. We developed a user friendly in-game environment, so you can efficiently and quickly switch between games.

Can I change Plans or cancel at any time?

Refunds
If you notify us:

at least 48 hours in advance of your booking, Zion VR will issue a full refund.
at least 24 hours in advance of your booking, Zion VR will issue a 50% refund.
less than 24 hours in advance of your booking, Zion VR will be unable to issue a refund.
We do not issue refunds for a change of mind or gift vouchers.

Please email us at info@zionvr.net if you are not satisfied with your purchase so that we can resolve any problems.
Bookings can only be cancelled at the discretion of “Zion VR“.

What if I need to cancel my booking?

Refunds
If you notify us:

at least 48 hours in advance of your booking, Zion VR will issue a full refund.
at least 24 hours in advance of your booking, Zion VR will issue a 50% refund.
less than 24 hours in advance of your booking, Zion VR will be unable to issue a refund.
We do not issue refunds for a change of mind or gift vouchers.

Please email us at info@zionvr.net if you are not satisfied with your purchase so that we can resolve any problems.
Bookings can only be cancelled at the discretion of “Zion VR“.

How Many people can play at once?

Max up to nine people at once, depends on the experience.

(Note there is no limitations to number of people when playing online multiplayer)

Can I book more than one session in a row?

You can book as many hours as you like. You get exactly one hour experience per slot that you booked. This means you have to arrive 15 min before your session.

Who Can Play?

You must be 7 years and over to play. We do not recommend this experience to those who are pregnant, who has epilepsy or have a heart condition. Zion VR also provides an experience that people physically could not have otherwise. Zion VR helps people with disabilities explore the world that might be difficult or impossible in real life.

Can I Wear My Glasses?

Our virtual reality headset allows you to wear glasses, but it can be uncomfortable as you are wearing it for one hour. We recommend that you wear contacts. There’s also the risk that the headset might scratch your or our headset lenses.

Does this experience cause motion sickness?

At Zion VR, we provide high-end computers and technology to ensure that the user does not experience motion sickness.

If there is a chance that you feel uneasy at any point, we ask that you stop and inform us immediately.

Sanitary bags are provided for you convenient.

Will I walk into a wall or other objects?

Our virtual Reality system has built-in grid, called Chaperone, which shows a grid whenever you’re close to the bounds of your play area

How many people can you have per station?

For safety reason, each station can only accommodate one person at a time. However, you will be able to share (alternate) up to TWO people only in the same station for the duration of your booking.

What are Virtual Reality age limit

You must be 7 years and over to play.

Can I switch games in the middle of my session?

Of course you can. We developed a software that allows you to easily switch games any time you want.

Need Support?

Contact us through email, phone, or even live chat.